Contact us
We’re here to help - by phone, in-person or online.
For answers to common questions, visit Help and Support.
Or, write to us and get a response in 2-3 business days |
Digital Banking Support
Explore helpful tutorials, videos and answers to common digital banking questions.
Call us
Advice Centre
Our team of experts are ready to help.
Toll-free in North America: 1.888.517.7000
Metro Vancouver: 604.517.7000
Greater Victoria: 250.483.7000
For faster service, have the last 8 digits of your debit card and your Personal Access Code ready.
Advice Centre hours
Holiday hours may vary.
General inquiries
Monday to Saturday, 8AM - 8PM PT
Sunday, 9AM - 5:30PM PT
Lending inquiries
Monday to Friday, 8AM - 8PM PT
Sunday, 8AM - 6PM PT
Business banking
Monday to Friday, 8AM - 5:30PM PT
Sunday, 9AM - 5:30 PM PT
Coast-by-Phone® automated banking
Available 24/7 to help you transfer money, pay bills and more.
Coast Auto Financing
Auto financing: 1.877.375.2777
Equipment financing: 1.877.293.0202
Monday to Friday, 8:30AM - 5PM PT
Collabria Mastercard
Canada and US: 1.833.906.9650
International collect: 1.647.252.9650
Monday to Friday, 8:30AM - 5PM PT
Qtrade Direct Investing
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